Remote Support,
Built Around You.
LAKEVI provides flexible remote operational support for busy businesses that need reliable admin, customer communication, recruitment administration, diary, inbox and overflow support.
Operational gaps cost you time, leads and revenue.
Businesses lose momentum when admin, follow-ups, inboxes, diaries and customer communications aren't handled properly. LAKEVI gives businesses structured remote support so important tasks don't get missed.
Ready to talk about your support needs?
Book a free operational review. No obligation. We'll understand your workload and tell you how LAKEVI can help.
Operational support that keeps your business moving
LAKEVI handles the operational tasks that slow your business down when they're not done properly.
Admin Support
Day-to-day administrative tasks managed to a high standard. Includes data entry, document preparation, record keeping and general business admin.
Customer Communication Support
Handling inbound enquiries, following up on leads, responding to messages and maintaining professional communication on your behalf.
Recruitment Administration Support
CV screening coordination, candidate communication, interview scheduling and client liaison support for recruitment businesses.
Diary & Inbox Support
Calendar management, appointment setting, inbox monitoring, follow-up reminders and basic correspondence handling.
Complaint Handling Support
Structured, professional support for managing customer complaints and escalations within agreed response frameworks.
Overflow Business Support
Additional capacity during peak periods, staff shortages or increased workloads. Flexible and available when you need it.
Account Support
Ongoing support for existing client accounts, including coordination, updates and relationship maintenance tasks.
Agreed Out-of-Hours Support
Weekend and evening coverage where agreed, so your business stays responsive outside standard office hours.
Service boundaries: LAKEVI provides remote staffing and operational support only. LAKEVI does not provide IT support, software development, app development, website development, website maintenance, AI systems, SaaS products, legal advice, financial advice, medical advice or regulated professional services.
Flexible support, structured pricing
Packages start from £1,249 per month. Larger, extended-hours, multi-role or more complex support requirements are quoted based on your specific needs.
Core operational support for businesses needing reliable day-to-day remote assistance.
30-day rolling contract · 1 month's written notice to cancel
Multi-service operational support tailored to your workflow, volume and business type.
30-day rolling contract · 1 month's written notice to cancel
High-volume, out-of-hours or weekend support for businesses with broader operational demands.
30-day rolling contract · 1 month's written notice to cancel
Contract terms: All packages operate on a 30-day rolling contract with one month's written notice to cancel. LAKEVI recommends a minimum 3-month working relationship for best results, allowing the team to understand workflows, build routines and deliver consistent support. Weekend and out-of-hours support may be charged separately.
From enquiry to operational support in six steps
A clear, structured process ensures your support is set up properly from the start.
Enquiry
Submit a form or book a free operational review. Tell us about your business and the support you need.
Discovery
LAKEVI reviews your support needs, workload, hours, systems and any data handling considerations.
Proposal
We confirm the package, scope, price and contract terms — clearly, in writing, with no surprises.
Onboarding
Systems, access, tasks and communication rules are set up properly before support begins.
Support Begins
Remote support is delivered according to agreed scope, standards and confidentiality requirements.
Review
LAKEVI reviews performance, workload, quality and next steps to ensure the relationship works well.
Join LAKEVI as a remote support contractor
LAKEVI works with reliable, professional, organised remote support contractors who can follow instructions, protect client information, communicate clearly and work to high standards.
We work with contractors across admin, customer service, recruitment support and account support functions. The ability to work independently, maintain confidentiality and deliver consistent quality is essential.
Roles we recruit for
Apply to Join LAKEVI
A premium operational support partner
LAKEVI LTD is a UK-registered remote staffing and operational support business. We help recruitment businesses, trades and service companies, property businesses and operations-heavy SMEs run more smoothly by providing structured, managed remote support.
Our model combines professional oversight, clear operational standards and confidentiality controls. LAKEVI is not a freelancer marketplace, a virtual assistant agency or a cheap outsourcing service. We provide managed support with structure, accountability and quality built in.
We work on flexible 30-day rolling contracts because we believe clients should stay with LAKEVI because the service works, not because they are locked in. We recommend a minimum 3-month working relationship for the best results.
Structure & Oversight
Support delivered within agreed frameworks, not ad-hoc freelancing.
Confidentiality Controls
Restricted access, clear data handling rules and professional standards.
Reliability
Consistent, professional support that your business can depend on.
Flexibility Without Lock-In
30-day rolling contracts. Cancel with one month's written notice.
Clear Boundaries
We do operational support. We don't do IT, legal, financial or regulated services.
Common questions
Answers to questions we hear most often from clients and prospective contractors.
No. LAKEVI uses 30-day rolling contracts with one month's written notice to cancel. We recommend a minimum 3-month working relationship for the best results, but there is no long-term lock-in.
Packages start from £1,249 per month. Larger, extended-hours, multi-role or more complex support packages are quoted based on your specific needs.
No. LAKEVI is competitively priced but not cheap. The service includes structure, oversight, confidentiality controls and managed professional support. It is designed for businesses that need reliable, operational-level assistance, not basic VA tasks.
Yes, where appropriate. Overseas contractors operate under restricted, task-only access with clear confidentiality requirements. LAKEVI reviews data handling carefully during the discovery stage for each client.
No. LAKEVI provides remote staffing and operational support only. We do not provide IT support, software development, app or website development, AI systems or any regulated professional services.
Yes, where agreed and included in the package. Weekend and out-of-hours support is available for suitable packages and may be charged separately depending on scope.
LAKEVI works with recruitment businesses, trades and service companies, property businesses and operations-heavy SMEs. If your business needs reliable admin, communication or operational support without the overhead of a large in-house team, LAKEVI is designed for you.
Confidentiality is central to how LAKEVI operates. Contractors receive restricted, task-only access to client systems and data. LAKEVI reviews data risks during the discovery stage and ensures handling matches the agreed scope and applicable data protection requirements.
Get in touch
Book a free operational review or send us an enquiry. We'll review your support needs and respond promptly.